Privacy Policy

1. Information We Collect

When you contact, book, or use our services, we may collect information necessary to provide our services and communicate with you.

This may include:

• Your name
• Phone number
• Email address
• Vehicle make and model
• Vehicle registration details
• Booking and service information
• Photos and videos of your vehicle
• Payment or billing information where required

2. How We Use Your Information

We collect and use your information only where reasonably necessary for operating our business and providing our services.

This may include using your information to:

• Respond to enquiries
• Provide quotations
• Schedule and manage bookings
• Provide car washing and detailing services
• Contact you regarding your booking or service
• Process payments and maintain business records
• Handle service-related questions or complaints
• Maintain records relating to vehicle condition

3. Vehicle Photos and Videos

Revive Wash may take photographs or videos of vehicles before, during, and after a service.

These images may be retained for vehicle condition verification, service records, quality control, and dispute resolution.

Where images are used for promotional purposes, Revive Wash will take reasonable steps to protect your privacy, including blurring vehicle registration plates and avoiding the display of identifying owner information.

If you do not want photographs or videos of your vehicle used for marketing purposes, please notify us.

4. How We Protect Your Information

Revive Wash takes reasonable steps to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Access to personal information is limited to situations where it is reasonably required for providing services, operating the business, or meeting legal obligations.

5. Sharing Your Information

Revive Wash does not sell or rent your personal information.

We may disclose information where reasonably necessary to provide services, process payments, operate our business, comply with legal requirements, or protect our rights.

Where third-party service providers are involved, we take reasonable steps to ensure that personal information is handled appropriately.

6. Payment Information

Payment information may be collected or processed when required to complete a transaction.

Revive Wash does not intentionally retain complete credit or debit card numbers where payment processing is handled through an external payment provider.

Payment providers may have their own privacy policies and terms that apply to transactions processed through their systems.

7. Communications

We may use the contact information you provide to communicate with you about quotations, bookings, appointments, services, payments, or other matters relating directly to your interaction with Revive Wash.

You may contact us if you wish to update your contact details or discuss how your information is being used.

8. Cookies and Website Data

Our website may use cookies or similar technologies to support website functionality, security, performance, and user experience.

Some third-party website services may also use cookies or similar technologies when you interact with our website.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or accounting requirements.

Vehicle photographs and videos may be retained for a minimum of 12 months for vehicle condition verification.

10. Access and Correction

You may request access to personal information we hold about you and request correction of information that you believe is inaccurate, incomplete, or out of date.

Requests can be made by contacting Revive Wash using the contact details provided below.

11. New Zealand Privacy Law

Revive Wash handles personal information in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020.

Nothing in this Privacy Policy is intended to limit any rights you may have under applicable New Zealand law.

12. Third-Party Websites and Services

Our website may contain links or connections to third-party websites, platforms, payment providers, social media services, or communication services.

Revive Wash is not responsible for the privacy practices or content of third-party websites or services.

We recommend reviewing the privacy policies of any third-party service before providing personal information through their platform.

13. Changes to This Privacy Policy

Revive Wash may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

Any updated version will be published on this website with the revised date where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related concern, please contact Revive Wash.

Revive Wash
Auckland & Surrounding Areas, New Zealand
Phone: 022 602 2175
Email: revivewash55@gmail.com